Privacy, plainly.
How Pinnacle Security Solutions handles the information you share with us — on this website and on installs.
What we collect, and why
When you send the quote form, the details you enter (name, phone, email, address, and your message) are emailed to info@pinnaclesecuritysolutions.ca so we can respond to your request. We use them to prepare your quote and follow up — nothing else. We don't sell or share your information with third parties.
This site may use Google Analytics to understand how visitors find and use it (pages viewed, general location, device type). Analytics data is aggregated and doesn't identify you personally.
Your cameras stay yours
The same principle extends to installs. Your camera system records to your own equipment, under your own accounts — we set it up on your devices and hand it over. We don't retain remote access to your cameras or footage after handoff unless you ask us to keep it for support, and sample footage or photos of finished work are only ever shared publicly with your written consent.
BC privacy law
As a security installer operating in British Columbia, we follow the Personal Information Protection Act (PIPA) in how we collect and handle personal information — both on this website and on installs. Questions, or want something we hold deleted? Email info@pinnaclesecuritysolutions.ca or call 604-621-9370.
Our Commitment:
The system works when we leave.
Every install carries a 1-year warranty and a satisfaction guarantee. If something isn't right, we come back and fix it. No charge, no argument.
We cover Abbotsford, Langley, Surrey, Burnaby, and the rest of the Lower Mainland. Call, message, or email us to receive a quote with no obligation.